Make Your Services Accessible – Online Course

These generic e-learning modules are designed to help businesses and organizations make their services communication accessible. Note: CDAC was formerly ACCPC.


1.  About people who have communication disabilities
2.  How to show respect and start a conversation
3.  Communicating with a person who has a communication disability
4.  Supporting a person to understand what you are saying
5.  Communication access at meetings and public events
6.  Communicating over the telephone
7.  Accessible print, text and e-communications
8.  Accessible forms, signatures and note-taking

We recommend that everyone listen to the introduction and the first four modules.  At the end of these modules you have the option of getting a certificate of attendance. Depending on the type of work you do, you may also want to listen to the other modules.