People who may need communication supports

People have communication support needs if they need assistance to understand, express themselves or interact with others.  It may not always be obvious that a person has a communication support need.

They may:

  • Speak in a way that is hard for you to understand
  • Communicate in a way that is unfamiliar to you
  • Have difficulty communicating exactly what they want to express
  • Show you a card or tell you they have a disability that affects their communication
  • Tell you they don’t understand what you are saying.
  • Look confused, shrug or gesture that they don’t understand
  • Defer to someone to answer for them
  • Answer in ways that suggest they may not have heard or understood what you said
  • Give inaccurate, irrelevant, unclear or rambling answers to questions