What organizations can do

People who work in organizations can do different things to support your communication depending on:

  • The type of business and service
  • How well the people working there know you and how you communicate
  • How critical communication is within that setting

In most business or organizations, you will want people to:

  • Be friendly and talk directly to you
  • Not underestimate your abilities
  • Ask what they can do when communicating with you
  • Give you extra time to communicate
  • Make a genuine effort to understand your message
  • Ask if you need assistance with reading and writing activities

Professionals who work in healthcare, emergency, police, legal and justice, professionals should also do these things. In addition, you may want:

  • Staff who are trained to communicate with you
  • Access to a communication assistant to help with communication, if you need one
  • Access to emergency picture, alphabet boards and communication tools


Communication tips for businesses and services

  • This is a list of general communication tips for that businesses and organizations. You could print out the list and give to it to businesses and organizations in your community.

What to expect from a business or service

  • This is a list of things you should be able to expect from businesses and services that are communication accessible.

CAN Brochures

  • This is a brochure that you can print and give to businesses and organizations in your community. You can also contact us for printed copies.

Make Services Accessible

  • Tell businesses and organizations about the CAN online resource which tells them how to make services communication accessible