Some people who have disabilities that affect their communication may want a person to assist them communicating in certain situations, such as an important meeting or appointment or when they need to give detailed, complex information or communicate in a high-stress situation. At these times, they may want someone to support them understanding what the other person is saying and communicating everything they want to say.
While many people have family members or support staff who assist them communicating in these situations, there may be times that they want someone else to assist, such as when family and staff are not available or when they want to discuss private matters. In addition, there are many people who do not have someone that they trust to support them communicating.
The Communication Assistance Database is an online resource where people can find and hire someone to assist with communication. There are two categories of communication assistance.
- Communication assistance for people communicating in non-critical, everyday situations
- Communication Intermediaries are Speech-Language Pathologists, who support people communicating in police, legal and justice services.
The people listed on CDAC’s database have taken our online course about how to support people communicating and have agreed to follow the code ethics which you can read on the database.
It is important to note that CDAC does not accredit, endorse or pay the assistants or intermediaries on its database. CDAC is also not accountable for the assistance given to a person.
It is the sole responsibility of the person looking for communication assistance, the family member or the organization to interview, check references and hire an assistant who can meet their needs. In the case of a communication intermediary, people should ask police, legal and justice services to pay for a communication intermediary in order to access these services.